Operational Assessment
& Growth Readiness

Preparing the back office for the biggest growth cycle in company history.

Prepared by Blake Anderson
February 2026
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20+ Years of Consecutive Growth —
Now Scaling 3-4×

The largest property management company in Kansas City is ramping renovation volume from 10-12 to 40-80 units/month. EverReady is their contractor of choice.

0
Properties served monthly
0
Units under management
0
Team members

The Back Office
Wasn't Built for This Volume

Eight operational friction points are creating a capacity ceiling that limits how fast EverReady can scale.

📊

Manual G-Sheet Payroll

Dozens of tabs per property — one per unit type, each with different production-based pay charts.

📝

Paper Field Checklists

Chicken scratch from technicians. Follow-ups for missing info. No structured digital data flow.

⏱️

5-7 Day Sprints

Twice-monthly payroll processing marathons against hard deadlines. One person carries it all.

🧮

Complex Calculations

Production pay + hourly fallback + split percentages + side deals + overtime — all manual.

📉

JCA 4+ Months Behind

Job profitability data incomplete for the period when pricing decisions are being made.

⚠️

Single Point of Failure

Backup plan is in-progress training. Not a proven failover. One illness away from crisis.

What This Is Costing

Area Annual Impact
Payroll processing labor (12 days/month × 8 hrs × $45/hr fully loaded) $51,840
Error exposure from scaling manual process 3× across new staff $10,000–$15,000
Phase 1 direct savings $62,000–$67,000/yr

Revenue capacity constrained by back-office throughput

$3.8M – $4.8M / year

in additional revenue enabled by removing the bottleneck

From Processing
to Oversight

Your admin shifts from calculating to validating. Same expertise, dramatically less grind.

Today
5-7
day payroll sprint
Manual G-Sheets, paper checklists, cross-referencing schedules, three-way data matching
After
1-2
day validation review
Digital field data, automated calculations, one-click payroll reports — review and approve

Volume can scale from 20 to 60+ renos/month without proportionally scaling back-office headcount.

What We Build

Digital field capture and automated payroll calculation — the foundation for everything else.

📱

Digital Field Capture

Techs select the unit type on their phone — the correct checklist and pay table load automatically. Completion data flows directly into the payroll engine. No more paper.

Automated Pay Calculation

Production-based pay, split percentages, hourly fallback comparison, overtime — calculated automatically from field data. No manual spreadsheet work.

📋

Payroll Report Generation

One report per pay period. Admin reviews and validates — she doesn't calculate. The 5-7 day sprint becomes a 1-2 day review.

🔗

Service Software Integration

Commission adjustments pushed into your service platform automatically. No manual re-entry, no missed updates, no second data entry.

Timeline: 4 weeks — first working prototype in 2 weeks

Value-Based Pricing

Our fee is 20% of the savings we deliver. Your savings always grow 5× faster than our fee.

Phase 1
$13,000
20% of ~$65K in annual direct savings
Retainer starts at $1,100/month
Grows as more automations are deployed

How Projects Are Priced

20% of quantified first-year direct savings. We scope the savings during discovery, agree on the numbers together, and price from there.

How the Retainer Works

20% of total annual direct savings being maintained, divided by 12. As we build more automations, the retainer adjusts — but the savings always grow 5× faster.

After Retainer
Phase 1 (payroll) $1,100/mo
+ JCA automation ~$1,933/mo
+ Next project ~$2,433/mo

Terms

Projects: 50% at kickoff, 50% on delivery. Retainer: monthly, Net 15, month-to-month with 30-day cancellation notice.

Next Steps

Three things to move forward.